Terms & Conditions

Effective date: 15 July 2026 · Last updated: 14 July 2026

The hardest decisions deserve better thinking.

Welcome to Dreamport Intelligence. These Terms & Conditions ("Terms") govern your access to and use of the Dreamport Intelligence AI platform, our website at dreamport.ai, and related services (together, the "Service"), provided by Dreamport Technologies, Inc. ("DREAMPORT", "we", "us", or "our"). By accessing or using the Service, or by accepting an invitation to join an organization's workspace, you agree to these Terms. If you do not agree, do not use the Service.

If you use the Service on behalf of an organization, you represent that you are authorized to accept these Terms for that organization. Where DREAMPORT and a Customer have signed a separate written agreement for the Service, that agreement governs if it conflicts with these Terms.

1. Definitions

Customer (or "Tenant") — an organization that subscribes to or is provisioned on the Service.
User — an individual authorized by a Customer to use the Service.
Administrator — a User with elevated management rights over a Customer's workspace.
Content — messages, prompts, files, voice input, instructions, and other material submitted to the Service.
Output — AI-generated responses, reports, transcripts, and other results produced from Content.

2. The Service

The Service uses AI agents and large language models to help you research, analyze, draft, transcribe voice input, process uploaded files, and produce reports, subject to the configuration set for your organization (including permitted models, usage budgets, and policies).

AI outputs are generated by statistical models and may be inaccurate, incomplete, or unsuitable for your particular purpose. We strive to ensure the accuracy and reliability of the Service, but we cannot guarantee the suitability, completeness, or timeliness of the content generated. You are responsible for reviewing Output before relying on it, and Output is not a substitute for professional advice.

3. Accounts and Access

The Service is multi-tenant. Users belong to a Customer workspace and access is limited to that workspace. Users generally join by invitation from an Administrator.
Sign-in is passwordless, using an email one-time passcode and/or Google single sign-on, with additional authentication measures such as two-factor authentication that may be offered over time. Where these are offered, your organization's administrators may enable or require them for members.
You are responsible for maintaining the security of your account and for all activity that occurs under it. Notify us promptly of any unauthorized use.
Administrators may manage Users, roles, invitations, and workspace settings, and may access their organization's audit and usage records.

4. Your Content

As between you and DREAMPORT, you and your organization retain all rights in your Content.
You grant DREAMPORT a worldwide, non-exclusive license to host, store, process, transmit, and display your Content solely to provide, secure, and improve the Service, including by transmitting Content to the AI and infrastructure providers described in our Privacy Policy.
You represent that you have all rights necessary to submit your Content and that your Content and its processing do not violate any law or third-party right.
Our handling of personal information in your Content is described in our Privacy Policy and, where applicable, a Data Processing Addendum.

5. Acceptable Use

You agree not to, and not to allow any User to:

use the Service in violation of any applicable law or third-party right;
submit Content you do not have the right to submit, or that is unlawful, infringing, or malicious;
attempt to defeat, disable, or interfere with the Service's security, tenant isolation, rate limits, usage budgets, or safety filters, including by prompt injection or other attempts to manipulate the AI into bypassing its controls;
reverse engineer or copy the Service, or use it to build a competing product, except to the extent this restriction is prohibited by law;
use the Service, or any Output, to train, fine-tune, or develop any AI or machine-learning model, or to benchmark against DREAMPORT for the purpose of building a competing service;
access or use the Service through any automated means (including bots, scrapers, or scripts), except through interfaces or APIs expressly authorized by DREAMPORT;
resell, sublicense, rent, lease, or otherwise make the Service available to any third party outside your organization, or permit access by anyone other than authorized Users;
upload malware or use the Service to harass, defame, or harm others, or to generate content that violates the usage policies of our AI providers; or
exceed or attempt to circumvent the seat, request-rate, AI-usage, or storage limits set for your organization.

We may throttle, suspend, or remove access or Content that we reasonably believe violates these Terms.

6. Usage Limits and Budgets

The Service enforces per-organization limits, which may include seat counts, request rates, AI usage (request and token) limits, and storage quotas. AI usage budgets are enforced automatically, and requests may be declined once a configured limit or budget is reached.

7. Fees

7.1 Fees and Order Forms. Fees for the Service are set out in the Order Form, subscription agreement, or other ordering document executed between DREAMPORT and your organization (each, an "Order Form"). If no Order Form applies, fees are those presented to your organization at sign-up or on DREAMPORT's then-current pricing page, which are incorporated by reference into these Terms. In the event of a conflict between an Order Form and these Terms with respect to fees, the Order Form controls.

7.2 Billing and Payment. Unless otherwise specified in an Order Form, fees are invoiced in advance on a monthly or annual basis, and payment is due within thirty (30) days of the invoice date. Your organization authorizes DREAMPORT (or its third-party payment processor) to charge the payment method on file for all applicable fees. All payments are non-refundable except as expressly stated in these Terms or an Order Form.

7.3 Taxes. Fees are exclusive of all taxes, levies, and duties, including sales, use, value-added, goods and services, excise, and similar taxes (collectively, "Taxes"), other than taxes on DREAMPORT's net income. Your organization is responsible for paying all Taxes associated with its purchase of the Service. If DREAMPORT is required to collect or pay Taxes on your organization's behalf, they will be invoiced to and paid by your organization, unless your organization provides DREAMPORT with a valid tax exemption certificate.

7.4 Late Payments. Any amount not paid when due will accrue interest at the lesser of one and one-half percent (1.5%) per month or the maximum rate permitted by applicable law, from the due date until paid in full. Your organization will also reimburse DREAMPORT for reasonable costs of collection, including attorneys' fees. If any amount is more than thirty (30) days past due, DREAMPORT may, without limiting its other rights and remedies, suspend the Service until all past-due amounts are paid.

7.5 Billing Disputes. Your organization must notify DREAMPORT in writing of any good-faith dispute regarding an invoice within thirty (30) days after the invoice date. Any amounts not disputed within this period are deemed accepted. The parties will work in good faith to resolve any disputed amounts promptly; undisputed amounts remain due on the original due date.

7.6 Price Changes. DREAMPORT may modify its fees at any time, with such changes taking effect at the start of the next renewal term upon at least thirty (30) days' prior written notice to your organization.

7.7 Fair Use. The Service is provided subject to fair and reasonable use. DREAMPORT may, in its sole discretion, throttle, rate-limit, suspend, or cap access to the Service (in whole or in part) if your organization's usage is excessive, disproportionate to typical usage patterns, imposes undue load on DREAMPORT's infrastructure, or otherwise appears inconsistent with intended use of the Service. DREAMPORT is not required to provide advance notice of such measures and will not be liable for any resulting impact on your organization's use of the Service.

8. Availability and Changes

The Service is provided on an "as available" basis. We may modify, add, or discontinue features, perform maintenance, and require you to use a minimum supported version of the software. We will use reasonable efforts to provide notice of material changes that adversely affect your use.

9. Third-Party Services

The Service relies on third-party providers, including Anthropic and Google Cloud (for AI models and infrastructure), Perplexity and other search providers (for web-search grounding in research features), and others described in our Privacy Policy. Research features may also retrieve and summarize publicly available web content; that content belongs to its respective owners and is subject to their terms. Your use of the Service is also subject to those providers' applicable usage policies. We are not responsible for third-party services or third-party content outside our control.

10. Intellectual Property

The Service, including its software, design, and DREAMPORT trademarks, is owned by Dreamport Technologies, Inc. and its licensors and is protected by intellectual-property laws. Except for the rights expressly granted to you, we reserve all rights. If you provide feedback or suggestions, we may use them without obligation to you.

11. Termination

You or your Administrator may stop using the Service at any time, subject to your subscription terms.
We may suspend or terminate access if you breach these Terms, to protect the Service or others, to comply with law, or for non-payment (as described in Section 7.4).
On termination, your right to use the Service ends. Suspended accounts retain their data while suspended; on account or organization closure, we handle data as described in our Privacy Policy. You may request an export of your Content before closure by contacting us.

12. Disclaimers

THE SERVICE AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT OUTPUT WILL BE ACCURATE, COMPLETE, OR RELIABLE. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

13. Limitation of Liability

To the maximum extent permitted by law, DREAMPORT is not responsible for any indirect, incidental, special, consequential, or exemplary damages, or for any loss of profits, data, goodwill, or other intangible losses, arising from or related to your use of the Service. To the maximum extent permitted by law, DREAMPORT's total aggregate liability arising out of or related to the Service will not exceed the greater of (a) one hundred U.S. dollars ($100) or (b) the amounts paid by you or your organization for the Service in the twelve (12) months before the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

The limitations in this Section 13 do not apply to (a) your indemnification obligations under Section 14, (b) your payment obligations, (c) your breach of Section 5 (Acceptable Use), or (d) either party's liability for gross negligence, willful misconduct, or fraud.

14. Indemnification

You will defend, indemnify, and hold harmless DREAMPORT and its affiliates, and their respective officers, directors, employees, agents, and successors (collectively, the "DREAMPORT Parties"), from and against any and all third-party claims, actions, proceedings, demands, losses, damages, liabilities, judgments, settlements, fines, penalties, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to: (a) your Content, including any claim that your Content infringes, misappropriates, or violates any third-party right; (b) your access to or use of the Service; (c) your breach or alleged breach of these Terms or any representation or warranty made by you; (d) your violation of any applicable law, rule, or regulation; or (e) your violation of any right of a third party.

The foregoing obligations do not apply to the extent a claim arises directly from DREAMPORT's gross negligence or willful misconduct as determined by a final, non-appealable judgment of a court of competent jurisdiction.

DREAMPORT will (i) provide you with prompt written notice of any claim for which indemnification is sought (provided that failure or delay in providing notice will not relieve you of your obligations except to the extent you are materially prejudiced by such failure), (ii) grant you sole control of the defense and settlement of the claim (except that you may not settle any claim in a manner that admits liability on the part of any DREAMPORT Party, imposes any non-monetary obligation on any DREAMPORT Party, or fails to include an unconditional release of the DREAMPORT Parties, in each case without DREAMPORT's prior written consent), and (iii) reasonably cooperate in the defense at your expense. DREAMPORT reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will cooperate with DREAMPORT in asserting any available defenses.

15. Governing Law and Disputes

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Any dispute, claim, or controversy arising out of or related to these Terms or the Service will be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules then in effect, with the seat of arbitration in Fairfax County, Virginia. The arbitrator's decision will be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in the state or federal courts located in Fairfax County, Virginia or the Eastern District of Virginia to protect its intellectual property, confidential information, or to address abuse of the Service. Both parties consent to the personal jurisdiction and venue of those courts for such purposes.

Class action waiver. You and DREAMPORT agree that any dispute will be brought in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

Nothing in this Section 15 limits any non-waivable rights you may have under the mandatory laws of your country, state, or province of residence, including the right to bring claims in your local courts or before local regulatory bodies where required by applicable consumer-protection law.

16. Changes to These Terms

We may update these Terms from time to time. For material changes, we will provide notice as required, and your continued use of the Service after the changes take effect constitutes acceptance.

17. General

These Terms, together with any separate agreement and our Privacy Policy, are the entire agreement between you and DREAMPORT regarding the Service. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

18. Contact Us

Questions about these Terms? Contact us at:

Dreamport Email: humans@dreamport.ai